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Privacy Policy
Orders
When you place an order with us, we will send a confirmation email stating your order has been received. This does not constitute a contract between us. We will indicate acceptance of your order and hence a contract between us when we send you an invoice. These terms are to protect us against mistakes in pricing or when we are no longer able to supply a particular product. In either case we will contact you to inform you of the situation.
If any of your items are out of stock, we will contact you advising of the estimated restocking date. Normally we will place out of stock items on back order and ship them as soon as they become available, however you can also choose to cancel the order.
Payments
Payments made online are processed securely through Paypal payment gateways using your credit or debit card. You do not require a Paypal account in order to pay by debit or credit card with Paypal. All payment transactions are securely processed through third parties, therefore we do not see or hold any customer card details.
Guarantee
Any items with guarantees are guaranteed through the manufacturer, therefore any claims on the guarantee need to be directly to the manufacturer via the contact and information details included with the product . In any circumstance we are happy to liase with the manufacturer on your behalf but in order to provide you with the most accurate and efficient service it is advisable for the customer to communicate directly with the manufacturer as we cannot match their knowledge and expertise in their own products and they are in the best position to advise you. In some cases advice from a technician is all that is required to resolve certain issues.
If in the unlikely event you receive an item which develops a fault within the first 14 days please contact us via email at info@sshfin.com with details of the problem and we can issue you with a replacement or refund, if the returned product is deemed to be defective.
Accuracy
Whilst every effort is made to ensure all prices, images, product details and all other information contained on this website is accurate and current we cannot be held liable for any errors or omissions. We constantly review and check the content of the website however we cannot guarantee 100% accuracy as from time to time our manufacturers and suppliers may change the packaging, design, colour etc of their products without our knowledge. If you become aware of any inaccuracies please inform us so that we can rectify them.
Privacy & Cookies
Any personal details and information requested whilst using this site are purely to enable us to fulfill orders and provide a smooth shopping experience, we do not share your information with third parties. In addition to this the cookies used on this site are also essential in ensuring that we can complete and dispatch orders. The exception to this is Google Analytics which uses non essential cookies and is used by the majority of ecommerce websites (including us) to help them understand their customer base and tailor their sites accordingly.
Information on deleting or controlling cookies is available at www.AboutCookies.org Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
By continuing to use and browse our website www.sshfin.com you are agreeing to comply with and be bound by our Terms and Conditions. The content of the pages of this website are subject to change without prior notice and are intended for general information purposes only.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
